Frequently asked questions

Very FAQs

This depends entirely on the type/quality of materials and gemstones you want to use, as well as the complexity of the design. Pieces start from £500, but people usually spend at least £1000.

Yes - independent Jewellers can do more than you think!

If you have your ideas thought out already, we can match you up with a maker that can bring those plans to life. Alternatively, if you’re still unsure about what you want the final piece to look like, you can discuss it with any of our jewellers who will help you design the perfect piece.

The timeline for crafting a custom engagement ring depends on the jeweller, the availability of materials, and the complexity of the design. It's always a good idea to check with the jeweller about their current lead times before committing. Typically, you can expect the process to take between 6 to 12 weeks, but this can vary based on specific requirements.

The ideal budget for a custom engagement ring really depends on the design you have in mind! The best approach is to share your budget and preferred style with your jeweller, who will then guide you on the materials and gemstones that suit your price range. A skilled jeweller will always collaborate with you to create a design that aligns with both your vision and budget. Naturally, a larger budget will provide more flexibility in terms of design and gemstone options, but beautiful creations can be made at various price points.

Buying Custom

You'll be fully involved throughout the entire design process. Your jeweller will work closely with you from the start, presenting design options based on your preferences. Once you've chosen your favourite, the creation begins. You'll receive regular updates as the ring takes shape, ensuring you're happy with every step of the process and that the final piece aligns with your vision.

Absolutely! When working with an independent designer, the process always begins by creating and finalising a design together. Many jewellers are open to making adjustments during the creation process if you have a change of heart. However, it's important to note that changes at this stage may come with additional costs.

1. Get matched with a jeweller on Boutee.

2. Work with them to create your perfect design that meets your requirements.

3. Once you sign off on a final design, you'll usually need to pay a deposit so that the jeweller can buy the necessary materials.

4. They’ll then get to work making your ring, and keep you updated throughout the process. When the ring is finished, you’ll pay the final outstanding amount.

5. The jeweller will then arrange delivery, or you can normally pick up in person if you wish.

No, your initial consultation is simply an informal conversation to discuss your vision. You're under no obligation to move forward with any designer at this stage. It’s perfectly fine to consult with a few jewellers before deciding who to work with. However, out of respect for their time and expertise, it’s best to limit this to just a couple of designers who you’re seriously considering, as they often have busy schedules.

Absolutely! Most jewellers can create stunning designs that fit within your budget. Typically, you'll need a minimum of around £500 for a bespoke ring, though with budgets under £1000, your options may be more limited. However, once you go beyond that, a good designer can usually craft something beautiful, especially if you're open to being flexible with the materials. No matter your budget, a jeweller will work with you to create a ring you’ll love.

Design

Absolutely! Incorporating your own gemstones is a wonderful way to give them new life, and jewellers are often excited to work with personal stones. Whether they hold sentimental value or simply suit your design vision, your jeweller can expertly incorporate them into a bespoke piece that’s uniquely yours.

You always have a say in what gemstones and metal are used in your ring. During the design consultation, your jeweller will ask for your preferences to ensure the final design reflects your personal taste. However, it's important to keep in mind that some gemstones and metals can be quite costly, so your budget will play a key role in determining the specific options available. Rest assured, your jeweller will work with you to create a design that balances your preferences with your budget.

Yes, Boutee jewellers are skilled in working with all types of metals. Whether you're after silver, yellow, white, or rose gold, or even platinum, our designers can craft your piece with any of these materials. There's a common misconception that 'Goldsmiths' only work with gold, but the title refers to their craftsmanship, not just the metal. They are equally adept at working with a wide variety of precious metals to bring your design to life.

We encourage you to be as involved as possible! The design process is an exciting and creative experience. Our jewellers love collaborating with clients to craft unique, custom designs, and it’s often one of the most rewarding parts of their work. You’ll have the chance to discuss your vision in detail and work closely with the jeweller to bring your ideas to life. Rest assured, no design will be finalised without your full approval, ensuring the end result is exactly what you envisioned.

General

No, at the moment, Boutee doesn’t offer financing options.

Each designer provides their own specific warranties and guarantees for custom rings. If having a warranty or guarantee is important to you, we’ll ensure that you’re matched with a designer who offers the appropriate coverage. Rest assured, we’re committed to finding the right designer to meet your needs.

Yes, all custom rings can be resized, and most can be altered, depending on the specific design. Some of our Boutee jewellers provide free resizing services. If this is a key priority for you, simply let us know, and we'll ensure you're paired with a jeweller who offers this service.

Typically, you may be asked to pay an upfront deposit, often around 50%, before production begins. This allows the jeweller to source the necessary materials for your design. The remaining balance is usually paid before the ring is delivered to you.

However, in some cases, a deposit may not be required, depending on the cost and availability of materials. Your jeweller will clarify this during the process.

No, it isn’t possible to return a ring which has been made entirely bespoke and custom for you.

Boutee

Boutee is a platform that connects customers who are looking to buy a custom ring, to their ideal independent jeweller.

Boutee will match you with independent designers through the ‘find your perfect engagement ring designer’ quiz, or through your own discovery. Once you’ve been matched, you can start the process with an informal chat to discuss requirements and ideas. If you are happy with that jeweller, you’ll design the ring together, the jeweller will make it and in no time, you’ll have it on your (or your partners') finger!

Boutee takes a small percentage of the sale price out of the jeweller’s profits. This means that Boutee can be entirely free for customers, and jewellers only pay us when they make sales. Win-win! We’ve worked with our jewellers to make sure this model works for everyone.

There a number of reasons why you should buy from an independent jeweller, and we could talk about it for hours, but just to list a few:

To get a 100% personal service | Access to quality craftsmanship | You’ll talk to an expert | Discuss fully customisable designs | Transparent manufacture from start to finish | Receive quality aftercare | Have a unique, one-of-a-kind ring.

You get something wonderful and completely unique, and it normally costs the same as buying from a big brand. We think that if everybody knew how how easy and affordable it is to buy custom, everyone would do it!

Is your question not here?

Get in touch and we'll be happy to help.